Return and Refund Policy

At usbadass.com, we have a 30-day return and exchange policy, providing you with ample time to request a return or exchange within 30 days of receiving your item.

To be eligible for a return, the item must be in the same condition as when you received it - unworn, unused, with tags intact, and in its original packaging. You will also need to provide a receipt or proof of purchase. Please note that you will be responsible for the regular return shipping costs, and these costs are non-refundable.

To initiate a return, please contact us through our contact page. If your return request is accepted, we will provide detailed return shipping instructions, including the address and guidelines for sending your package. Please remember that we cannot accept items that are sent back without prior authorization.

For any issues regarding damaged items or receiving the wrong product, we kindly request that you inspect your items upon receipt and contact us immediately. In such cases, we will cover the return shipping costs for the exchange or return.

Please note that cancellation requests for orders that are still in transit are not accepted. In case of order cancellation, the items must be returned to the sender.

Once we receive and inspect your returned item, we will process the refund. We will notify you about the status of your refund. If approved, the refund will be automatically issued to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund to your account.

Certain items are non-returnable and non-refundable, including paid warranties, tips, shipping fees, priority fulfillment, customs fees, and shipping insurance.

Exchanges will be treated as returns and re-purchases. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If you have any questions or concerns, please don't hesitate to reach out to us through our contact page.